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Commerce · 2026 · Deloitte Retail Trends Q1 2026

24% of Consumers Surveyed by Deloitte Plan to Make AI Shopping Their Default in 2026.

The search and comparison delegation can change what brands come to its consideration.

Visual reference: 24% of Consumers Surveyed by Deloitte Plan to Make AI Shopping Their Default in 2026

Image: Deloitte Retail Trends Q1 2026 · original publication Image source ↗

What happened

Deloitte reports that 24% of his study's consumers plan to make AI-assisted purchase their default to buy by 2026.

What changes

A share of research, filtering and comparison work can be delegated to an agent before the consumer sees the options.

Why it matters

A trade mark's consideration may depend on structured criteria: price, availability, reputation, delivery and matching with expressed necessity.

Implications for businesses

Companies should review how easy it is to automatically answer questions such as "Do you have this today?," "What includes?" or "What's best for X?"

One Rhino’s take

The purchase agent doesn't remove marketing and changes the public. Some of the contents will have to convince people and some will have to be clear for systems.

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